Returns and Refunds
Understanding the returns and refunds process can sometimes feel overwhelming, but we're here to help make it as smooth as possible for you. Whether you’ve changed your mind or received an item that doesn’t meet your expectations, knowing your options is essential.
At BABUL T-Shirts, we want you to be completely satisfied with your purchase. If you find yourself needing to return an item, we offer a 30-day return policy. This means you have 30 days from the date you received your item to request a return. To ensure a hassle-free return, please make sure that your item is in the same condition as when you received it—unworn, unused, with tags, and in its original packaging. Don’t forget to keep your receipt or proof of purchase handy!
To start the return process, simply reach out to us at aiworkitaly@outlook.com. We’ll guide you through the steps and provide you with a return shipping label along with instructions on how to send your package back to us. Please remember that items sent back without prior authorization will not be accepted, so it’s important to follow this process.
In the unfortunate event that your item arrives damaged or defective, please inspect your order upon reception. If you notice any issues, contact us immediately so we can address the situation and make it right for you. Your satisfaction is our priority!
It’s also important to note that certain items cannot be returned. This includes perishable goods, custom products, and personal care items. If you have any questions about whether your specific item is returnable, don’t hesitate to reach out. We’re here to help!
If you’re looking to exchange an item, the quickest way to get what you want is to return the item you have and make a separate purchase for the new one. This way, you can ensure you receive the correct item without delay.
For our customers in the European Union, you have the right to cancel or return your order within 14 days for any reason, without needing to provide justification. Just like our standard return policy, the item must be in its original condition, unworn, and with tags.
Once we receive and inspect your return, we’ll notify you about the approval status of your refund. If approved, you’ll be refunded to your original payment method within 20 business days. Please keep in mind that it may take some time for your bank or credit card company to process the refund.
We understand that returns can be a hassle, but we’re committed to making the process as easy and straightforward as possible. If you have any questions or need assistance, please reach out to us at aiworkitaly@outlook.com. We’re here to support you every step of the way!